Service
We want our customers to be satisfied!
Order Management
- Comprehensive service for your spare parts: from the initial inquiry through the order process to the timely delivery of all spare parts.
- Competent, reliable, multilingual staff.
What sets us apart from others
Export Management
- IME is an authorized exporter in the ATLAS system, meaning all export and customs documents are processed by qualified in-house personnel.
- IME has reliable logistics partners such as DHL, UPS, DACHSER Logistics, and NAVIS, guaranteeing reliable and timely delivery.
Customer Special Requests
Do you need construction machinery parts that are not in our current product range? No problem, our staff will take care of all your requests. In German, we say, “Nothing is impossible; miracles just take a little longer…” with this slogan in mind, give us a call.
Your IME sales team will be happy to assist you!